Summary/Objective: Supervises and coordinates activities of employees in the SOAR department as well as responsible for handling customer calls.
Reports to: Rebecca Rickman
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions.
As the Inside Sales Manager you will be responsible for:
- Managing all aspects of the inside sales department and lead generation process
- Provide management communications to the VP Sales and Segment Leaders
- Managing the sales administration process of the assigned targeted accounts as well as small to medium segment of accounts nationally
- Building an exceptional inside sales team that consistently exceed sales goals through training and coaching
- Managing per the pricing process including special pricing strategies
- Defining, streamlining and managing a structured inside sales process designed to drive results
- Monitoring sales team productivity and motivating team to reach their weekly, monthly and track to their annual goals
- Continually evaluating and improving inside sales and sales administration process
- Effectively onboarding, training, and developing new talent
- Reporting to VP Sales, Marketing and Strategic Sourcing on sales metrics, opportunities and threats
- Working with Digital Marketing to create: nurturing, demand and account-based campaigns while scoring customers and opportunities for future sales/marketing campaigns as well as providing metrics and analysis per effort
- Ensuring accurate and complete information is captured in our CRM system and providing data quality checks weekly
- Utilizing the established sales effectiveness tools to manage the pipeline and ensure that goals are achieved
- Conducting interviews, orientations and developing personal employee plans to ensure their personal success and their effectiveness in the role
- Managing performance reviews and appropriate salary reviews/recommendations.
- Resolving inter-department conflict or issues with Regional Sales Directors counterparts and escalate as necessary
Job Requirements
Education or Experience
- Bachelor’s degree (BA/BS) University degree or college diploma
- 5 years sales management experience in a B2B environment with industrial distribution a plus
Technical Skills
- Familiarity with “SPIN” selling methodology and the ability to develop sales team around this
- Good negotiating skills and able to develop team to be strong negotiators
- Exceptional written and verbal communication skills
- Highly proficient computer skills including MS Word, Excel, PowerPoint, email, CRM and the ability to learn other systems
Computer Skills
Must be proficient in Microsoft Office Products and be able to learn our CRM system and other applicable business systems
Performance Skills
- Ability to work in a self-directed, fast paced environment
- Strong work ethic leading sales teams by example (role modeling)
- Ability to always maintain an upbeat and positive attitude
- Predictive: Strong forecasting skills and have a plan to achieve an objective (ahead of the competition)
- Innovative: The ability to innovate and improvise to create strategies to get the most out of the market and their teams
- Risk Bearer: Courage to go beyond the boundary and get others out of their comfort zones to drive high performance
- Selfless: Focuses on the needs of others before your personal needs
- Provide Deep Guidance: Help their teams become great “sellers” and align our value propositions with customer needs
- Natural Seller: The natural ability to be a great salesperson and help others achieve similar outcomes
- Results Determined: More than results oriented, this role manages to establish KPI’s and drives the team to achievement
- Calm: Remains patient but passionate
- Confidence: This is a quiet swagger that is consistently modeled. Confidence from the top down drives behavior, efforts and results
Other Duties as Assigned:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To Apply:
Terri White
Director of Human Resources
4601 Spring Valley Road • Dallas, TX 75244
Terri.White@gogsg.com
GSG provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.